Simplicity is the keystone to Successful Healthcare Technology
Originally Published by Data driven Investor on Medium
The quality or linguistic context of being easy to understand and perform is familiar to every individual. We all have had our fair share of being in such a position that we had to overcome complex obstacles. Simplicity is the key to success over hardship and is the point where our solutions prevail over complexity.
The Concept of Layperson, knowledge, and Simplicity
For the technology to be utilized by someone without specialized knowledge in that particular subject related to that technology, it will need to be transformed, translated, and customized before its application. A complicated technology that requires specific skills will benefit the user but not necessarily the community it was intended to serve. Knowledge plays a central role in simplifying any invention, as it is the foundation of all technological innovations and is for empowering individuals.
Therefore, it is proper to state that tasks, technologies, use cases, and problems can be simplified by improving knowledge and its intended application to make the selected technology usable for the average user. It is also suitable to state that simplicity is knowledge, which is the primary influencer of perception of any complexity with direct proportionality to one another. We all hold a better perception of technology and its use by simplifying its utility.
The Strategy is the Plan of Simplification
Unconsciously, a human being will simplify the task before addressing them through science to achieve a strategy or a plan of action designed to achieve an aim. In short, intrinsic interaction between technology, knowledge, the approach is multifaceted and complex, but all share one common denominator through which they serve a common task; simplification.
Triangle of the "Simplification Matrix"
Let's imagine that technology, strategy, and knowledge each represent the side of an equilateral triangular matrix of simplification. All three components must maintain their optimal function to maintain an equal proportion. Suppose one element of this matrix falls short of its responsibility. In that case, other sides of the matrix must compensate to ensure the successful execution of the task the user is supposed to achieve. If overwhelmed, 3rd party intervention may be necessary, thus rendering the efforts and technology application inefficient and counterproductive.
Innovation and Technology for Simplification or cause of Complexity
Over the past decades, healthcare technology has made significant advances from biotechnology to health information to medical devices. Still, the majority of the most important advances have been repeatedly balanced around the moderate to high skills, and those usable by laypeople have proven to be incomplete. Healthcare Technology has been intuitively progressing around the patient (layperson) needs and use cases, but that too has encountered significant backlash from the healthcare community due to its considerable shortfalls.
The integration of unfriendly physician technologies in conjunction with increasing government mandates and corporate monopoly has resulted in physician burnout, clearly demonstrating skewing of the matrix sides, necessitating costly 3rd party intervention or physician burnout. The simplicity of medical practice has become complex even though technology has been constantly perfected, thus indicating poor healthcare delivery strategy. In general, the perception of complexity in the face of optimal scientific and technological advancement is a sign of the petty dysfunctional system.
Human Life is complex but not Resistant to Simplification
The complexity of human life is the reflection of his attitude towards the healthcare rendered. If perceived as difficult, it is not necessarily because it is inherently complicated but because of the inadequacy of applied strategy towards utility components of the matrix.
The science of medicine is just as expansive as the human body and soul. It is complex, not just due to its physical dimensions but also its constant underlying emotional, social, spiritual modifiers. Simplifying such a complex science requires a vast amount of data handling. Collecting, processing data involves technology. It also requires good algorithms to make sure of their effective collaborative interaction. It is valuable, easily accessible when centrally stored.
Corporations have developed ownership of the silos of big data. Subsequently, they play a central role in monopolizing the corporate business of data mining. Healthcare technology is here to stay, but despite substantial advances, patients are still dissatisfied, physicians are burning out, and many are without access to appropriate healthcare.
Politicians, corporations, and media are vigorously campaigning on the issue of healthcare by propagating it as a matter of lack of proper healthcare coverage. They even make the healthcare coverage equivalent to the healthcare itself and healthcare just as equally fitting to the health itself. The proposed solution by the mainstream startup communities is the piecemeal technologies that have contributed to the healthcare chaos and have created a significant culture of pessimism amongst the healthcare community.
There is a missing piece that is being repeatedly overlooked, causing the distorted simplicity matrix. All the piecemeal innovative technologies are complex to use and do not reassure proper interoperability among each other. Today's healthcare resembles a crowded jungle full of a unique yet intertwined landscape that needs to be carved, reorganized, and reformed into a harmonized orchestrated symphony. This symphony hall requires a conductor, expert players, and instruments to simplify the solution by playing the perfect tunes. The current collective approach to healthcare challenges is too elementary to modern society; thus, it is neither practical nor modest to assume a fragmentary approach is a suitable scheme; personalized tuneful medicine is complicated or expensive.
Personalization is Simplification
For simplification, a problem will have to be manifestly defined and solution options to be patently identified. One must ultimately select the most effective yet most straightforward solution defined in layperson terms, whether through accessible technology, modest strategy, or coordination. Correctly applying an unbiased and coordinated approach would eventually require transparency, accountability, and a corrective action plan that would serve as the prerequisite to minimize regulations and avoid bureaucracy and monopoly. Simplifying the healthcare delivery model requires tackling the complexity at its root by ensuring the technology's thought tasks are to be spoken for and not by the end-users. Solving the complexity is the key to reducing physician burnout, improving patient satisfaction and health, and creating healthcare without borders.